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Nomanriaz786Nomanriaz786/claude-consulting-team/skills/customer-interview-designer/SKILL.md

customer-interview-designer

Skill1 starsChanged 23 days agoMITView on GitHub

Designs unbiased customer interviews when a team needs evidence about real needs, choices and behaviour.

The file

We split this skill into the rules it gives an agent

5 rules. About 0 are common, 5 are distinctive, and 0 are very specific to this project.

  • ≈0

    Common · estimate

    Many files like this have a rule of this kind.

  • ≈5

    Distinctive · estimate

    This author's own choices. Worth a look.

  • 0

    Very specific

    Tied to their project's names, files or tools. Probably skip.

  • Common
  • Distinctive
  • Very specific
  1. Distinctive:

    Use before discovery interviews, concept testing or buying-process research.

    line 9
  2. Distinctive:

    Create participant criteria spanning relevant behaviours and contexts.

    line 19
  3. Distinctive:

    Use behavioural probes for triggers, steps, trade-offs and outcomes.

    line 21
  4. Distinctive:

    Add neutral concept-testing prompts after unaided exploration.

    line 22
  5. Distinctive:

    Every section maps to a stated learning objective

    line 31

≈ “Common” is an estimate: at least 1 in 5 of the 350,495 skill files we read have a rule of the same kind, not the same words. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.

Keep what fits and drop the rest. Your version, ready for your agents.
Files
SKILL.md

Customer Interview Designer

When to use it

Use before discovery interviews, concept testing or buying-process research.

What Claude needs

  • Research questions and hypotheses
  • Customer context from client-context.md
  • Participant criteria and interview length
  • Concepts or decisions to test

Method

  1. Define learning objectives and the decisions each answer will inform.
  2. Create participant criteria spanning relevant behaviours and contexts.
  3. Sequence questions from recent experience to needs, alternatives and decisions.
  4. Use behavioural probes for triggers, steps, trade-offs and outcomes.
  5. Add neutral concept-testing prompts after unaided exploration.
  6. Pilot the guide for leading language, ambiguity and timing.

Output format

Deliver a screener, interview introduction, timed question guide, probing prompts and interviewer note template.

Quality checks

  • Questions ask about specific behaviour before opinions
  • Wording does not reveal the preferred answer
  • Every section maps to a stated learning objective

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