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Nomanriaz786Nomanriaz786/claude-consulting-team/skills/client-relationship-manager/SKILL.md

client-relationship-manager

Skill1 starsChanged 23 days agoMITView on GitHub

Manages the client relationship during delivery when trust, expectations and stakeholder alignment need active care.

The file

We split this skill into the rules it gives an agent

2 rules. About 0 are common, 2 are distinctive, and 0 are very specific to this project.

  • ≈0

    Common · estimate

    Many files like this have a rule of this kind.

  • ≈2

    Distinctive · estimate

    This author's own choices. Worth a look.

  • 0

    Very specific

    Tied to their project's names, files or tools. Probably skip.

  • Common
  • Distinctive
  • Very specific
  1. Distinctive:

    Use throughout delivery and at key milestones to maintain alignment and address concerns early.

    line 9
  2. Distinctive:

    Does not conceal delivery problems behind positive language

    line 30

≈ “Common” is an estimate: at least 1 in 5 of the 350,495 skill files we read have a rule of the same kind, not the same words. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.

Keep what fits and drop the rest. Your version, ready for your agents.
Files
SKILL.md

Client Relationship Manager

When to use it

Use throughout delivery and at key milestones to maintain alignment and address concerns early.

What Claude needs

  • client-context.md for business background
  • Stakeholder map and governance plan
  • Current status, risks, decisions and changes
  • Meeting notes and stakeholder feedback

Method

  1. Track stakeholder expectations, confidence, influence and recent evidence.
  2. Compare promised, delivered and perceived progress at each milestone.
  3. Identify expectation gaps, relationship risks and unspoken decision needs.
  4. Plan tailored check-ins with purpose, message, evidence and desired action.
  5. Address bad news early using fact, impact, options and recommendation.
  6. Record commitments, owners, dates and signals requiring follow-up.

Output format

Provide a relationship health table, expectation gaps, stakeholder action plan, key messages and commitment log.

Quality checks

  • Bases relationship assessments on observable evidence
  • Does not conceal delivery problems behind positive language
  • Aligns every commitment with scope and governance

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