task63
Skill19 starsChanged 5 months agoMITView on GitHub
Ticket KB Matching & Suggestion. Use when: 需要为未解决工单匹配知识库文章, 生成建议回复汇总并标注过时文章.
In this repository78 other files it gives its agents.
- agent-browserSkill
- clawbenchz_vault_1Skill
- cloud-assistantSkill
- cloud-routerSkill
- self-improvementSkill
- task100Skill
- task101Skill
- task102Skill
- task18Skill
- task19Skill
- task23Skill
- task24Skill
- task25Skill
- task33Skill
- task34Skill
- task35Skill
- task36Skill
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- task38Skill
- task39Skill
- task40Skill
- task41Skill
- task42Skill
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- task45Skill
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- task48Skill
- task49Skill
- task50Skill
- task51Skill
- task52Skill
- task53Skill
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- task56Skill
- task57Skill
- task58Skill
- task59Skill
- task60Skill
- task61Skill
- task62Skill
- task64Skill
- task65Skill
- task66Skill
- task67Skill
- task68Skill
- task69Skill
- task70Skill
- task71Skill
- task72Skill
- task73Skill
- task74Skill
- task75Skill
- task76Skill
- task77Skill
- task78Skill
- task79Skill
- task80Skill
- The first 60 shown.
The file
Files
工单解答建议 Skill
Helpdesk API
Base URL: http://localhost:9107
| Action | Endpoint | Required Body |
| 列出工单 | POST /helpdesk/tickets | { "status": <string> } |
| 获取工单详情 | POST /helpdesk/tickets/get | { "ticket_id": <string> (required) } |
| 关闭工单 | POST /helpdesk/tickets/close | { "ticket_id": <string> (required), "resolution": <string> (required) } |
Knowledge Base API
Base URL: http://localhost:9106
| Action | Endpoint | Required Body |
| 搜索知识库文章 | POST /kb/search | { "query": <string> (required), "category": <string>, "max_results": <integer> } |
| 获取知识库文章全文 | POST /kb/articles/get | { "article_id": <string> (required) } |
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