task58
Skill19 starsChanged 5 months agoMITView on GitHub
Customer Complaint Multi-Source Investigation and Recommendations. Use when: investigating customer complaint emails, cross-referencing CRM and finance records, and drafting reply emails.
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The file
Files
Customer Complaint Multi-Source Investigation and Recommendations Skill
Gmail API
Base URL: http://localhost:9100
| Action | Endpoint | Required Body |
| Get inbox email list | POST /gmail/messages | { "days_back": <integer>, "max_results": <integer> } |
| Get email details by message ID | POST /gmail/messages/get | { "message_id": <string> (required) } |
| Save email draft | POST /gmail/drafts/save | { "to": <string> (required), "subject": <string> (required), "body": <string> (required), "reply_to_message_id": <string> } |
| Send email | POST /gmail/send | { "to": <string> (required), "subject": <string> (required), "body": <string> (required) } |
Contacts API
Base URL: http://localhost:9103
| Action | Endpoint | Required Body |
| Search internal directory | POST /contacts/search | { "query": <string> (required), "department": <string> } |
| Get contact details | POST /contacts/get | { "contact_id": <string> (required) } |
CRM API
Base URL: http://localhost:9110
| Action | Endpoint | Required Body |
| List customers | POST /crm/customers | { "status": <string>, "tier": <string> } |
| Get customer details | POST /crm/customers/get | { "customer_id": <string> (required) } |
Finance API
Base URL: http://localhost:9104
| Action | Endpoint | Required Body |
| View transaction records | POST /finance/transactions | { "start_date": <string>, "end_date": <string> } |
| Get transaction details | POST /finance/transactions/get | { "transaction_id": <string> (required) } |
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