teams-troubleshooting
Skill0 starsChanged 3 months agoMITView on GitHub
Teams 会议、音视频、共享、登录异常排查。当用户提到 Teams 无声音、摄像头、无法入会、共享失败、Teams 登不上时使用。详细步骤见本目录 references/sop.md（渐进披露）。
In this repository8 other files it gives its agents.
- account-accessSkill
- escalationSkill
- pdfSkill
- office-applicationSkill
- onedrive-syncSkill
- outlook-troubleshootingSkill
- resolution-reportSkill
- ticket-managementSkill
The file
Files
Teams Troubleshooting
何时使用
Teams 会议音视频、共享屏幕、客户端登录失败。
渐进披露
- 本文件：触发与最短路径（始终可被 SkillsMiddleware 按需加载）
- 详细 SOP：
read_file→skills/teams-troubleshooting/references/sop.md - 案例提示：
references/common-causes.md（仅在仍失败时读取）
最短路径
- 确认邮箱与会议场景 →
get_employee/get_account_status/get_license list_user_devices→ 写入diagnosis.mdsearch_docs/search_cases（Teams A/V）→ 摘要写入retrieved_docs.md- 无法自助解决 →
create_ticket；结论 →final_resolution.md
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