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ux-research

Skill0 starsChanged 3 months agoMITView on GitHub

Conduct user research, analyze behavior patterns, create personas, map user journeys, and synthesize insights into actionable recommendations. Use when understanding users, validating designs, or making data-driven UX decisions.

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SKILL.md

UX Research

Transform user insights into actionable design decisions through systematic research methods.

Research Methods

Qualitative

MethodWhen to UseOutput
User InterviewsDeep understandingInsight themes
Contextual InquiryNatural environmentBehavior patterns
Usability TestingValidate designsIssue severity map
Card SortingInformation architectureCategory structure

Quantitative

MethodWhen to UseOutput
SurveysLarge-scale validationStatistical data
A/B TestingCompare alternativesWinner + metrics
Analytics ReviewCurrent stateBehavior funnels
HeatmapsVisual attentionClick/scroll maps

Persona Template

## [Name] | [Role]
### Goals: Primary goal, secondary goals
### Frustrations: Pain points
### Behaviors: How they currently solve the problem
### Quote: "Representative quote from research"

Journey Map Components

  1. Stages → 2. Actions → 3. Thoughts → 4. Emotions → 5. Pain Points → 6. Opportunities

Usability Severity Scale

SeverityDescriptionAction
Critical (4)Prevents completionMust fix
Major (3)Significant difficultyShould fix
Minor (2)Causes frustrationNice to fix
Cosmetic (1)Noticed but no impactConsider

Insight Format

Observation: What we saw/heard Insight: What it means Implication: What to do about it

System Usability Scale (SUS)

  • Score 68+ = above average
  • Score 80+ = excellent
  • Score 90+ = exceptional

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