recommendations-next-steps

Zava Learning — Recommendations & Next Steps

Turn the RCA into a concrete, accountable action plan. Retrieve zava-brand and zava-report-template with SearchMemory; follow the Recommendations section. Use SearchIncidentKnowledge for related past incidents and microsoft-learn_microsoft_docs_search to ground recommendations in Azure best practice.

Derive actions from the RCA

Map each contributing factor and detection gap to an action. Classify every action:

• Preventive — stops recurrence (e.g. an NSG priority guardrail in IaC, a CI check for synchronous work on the request path, an autoscale floor so an API can't reach zero replicas).
• Detective — catches it sooner (a targeted alert/metric, a synthetic probe on /api/quiz/*, a dashboard).
• Process — runbook, ownership, review, or deployment-policy change.

Present as an accountable table

Columns: action · type · owner · priority (P1/P2/P3) · target date · risk if not done · status.

• Priority by likelihood × impact of recurrence.
• Owners are roles/teams, not named individuals.
• Every recommendation is specific and testable — no "improve monitoring".
• Separate immediate next steps (this week) from longer-term hardening.

Rules

• Recommend only what the evidence supports; don't pad the list.
• Note where a recommendation is already partially done (e.g. mitigation applied, guardrail PR open) and what remains.

Verification

A prioritized, owned, dated action table where each row traces to an RCA finding, immediate vs. long-term separated, ready for zava-reporting.