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kesslernitykesslernity/awesome-copilot-agent-skills/skills/operations/request-intake-triage/SKILL.md

request-intake-triage

Skill8 starsChanged 45 days agoCC-BY-SA-4.0View on GitHub

Turns plain-language requests (emails, chat messages, form submissions, meeting asks, voicemail or call notes) into one intake record per request (what is asked, who asks and for whom, urgency as evidenced, category, suggested owner, missing information with draft clarifying questions) and a triage table sorted for the operations lead to act on. Use when the user asks to "log these requests", "triage this pile of asks", "turn this message into an intake record", "who should own this request", "what is missing before we can start" or "build today's intake list". Do not use for customer support tickets, use ticket-triage-pack instead; for clearing a personal mailbox by reply bucket, use inbox-triage. Drafts for human review; never approves, authorises or signs off.

We split this skill into the rules it gives an agent

5 rules. About 0 are common, 5 are distinctive, and 0 are very specific to this project.

  • ≈0

    Common · estimate

    Many files like this have a rule of this kind.

  • ≈5

    Distinctive · estimate

    This author's own choices. Worth a look.

  • 0

    Very specific

    Tied to their project's names, files or tools. Probably skip.

Licensed with conditions — read it at the source. We count its rules but don't quote them. Read them on GitHub.

≈ “Common” is an estimate: at least 1 in 5 of the 308,232 skill files we read have a rule of the same kind, not the same words. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.

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What did you use it for? e.g. Reviewing pull requests in a Rails app

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