EAB Navigate

What it is

EAB Navigate is a student success and advising platform used by hundreds of colleges and universities. It centralizes early alert workflows, advising appointment scheduling, four-year degree planning, and at-risk cohort campaigns. Academic advisor and retention agents use it as the primary coordination hub for student support interventions.

When to use this skill

• Pulling the early alert queue to identify students flagged by instructors for academic or attendance concerns
• Scheduling advising appointments or creating referral appointments on behalf of students
• Updating alert resolution status after an outreach attempt
• Launching a targeted outreach campaign to an at-risk cohort
• Reviewing a student's four-year plan progress and advising appointment history

Credentials

This skill authenticates using env vars declared in the frontmatter metadata field. Set these in ~/.openclaw/.env (template: .env.example):

• EAB_NAVIGATE_BASE_URL - institution's Navigate API base URL
• EAB_NAVIGATE_API_KEY - API key from Navigate's integration settings

Key operations

• GET /api/alerts — retrieve open early alerts with type, course, instructor, and urgency
• PATCH /api/alerts/:id — update alert status (resolved, in-progress, no-contact)
• POST /api/appointments — create advising or referral appointment
• GET /api/students/:id/plans — retrieve four-year plan and degree progress
• POST /api/campaigns/outreach — trigger an outreach campaign for a defined student segment

Notes

• Navigate's API access requires an institutional data-sharing agreement with EAB; verify integration is enabled before deploying.
• Student record access is governed by FERPA; agents should only surface alert details to the student's assigned advisor or care-team members.
• Appointment creation requires the student's consent flow if initiated on their behalf via an automated agent.
• Some Navigate API features are licensed add-ons; check institutional contract for availability of campaign automation endpoints.