user-research-report
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用户声音（VOC）文本研究与报告方法论——把一批用户原声（社媒回帖/评论区、应用商店评价、 问卷开放题、客服工单、社区帖子、访谈逐字稿）变成一份可复核、可决策、可安全分发的用户研究报告。 核心方法：全量精读、样本噪音体检、双口径统计、信号强度四要素（情绪强度/具体度/一致性/自发性， 而非条数）、发现必有去处、内部档案版与对外分发版两版制。 触发时机（宁可多触发也不要漏触发）：用户说"用户研究"、"用研报告"、"分析回帖"、"评论分析"、 "用户反馈整理"、"调研用户声音"、"VOC"、"看看用户怎么说"、"这批评论有什么结论"， 或给出一个帖子链接/一批用户文本让你分析总结。 不要用于：产品数据与 KR 汇报（用 okr-report）、竞品功能调研、PRD 撰写（用 prd-writer）、 行为数据分析（漏斗/留存类）。
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