expert-routing
Skill104 starsChanged 10 months agoApache-2.0View on GitHub
Domain expert routing. When the knowledge base cannot answer user questions, find and notify the corresponding expert based on the question domain. Only available in IM mode. Trigger condition: No results in 6-stage retrieval.
We split this skill into the rules it gives an agent
1 rule. About 0 are common, 0 are distinctive, and 1 is very specific to this project.
≈0
Common · estimate
Many files like this have a rule of this kind.
≈0
Distinctive · estimate
This author's own choices. Worth a look.
1
Very specific
Tied to their project's names, files or tools. Probably skip.
- Common
- Distinctive
- Very specific
- Very specific: line 14
Only available in IM mode (WeCom/Feishu/DingTalk)
≈ “Common” is an estimate: at least 1 in 5 of the 308,232 skill files we read have a rule of the same kind, not the same words. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.
Files
Domain Expert Routing
Automatically route questions to domain experts when the knowledge base cannot answer user questions.
Applicable Scenarios
- User question has no answer in knowledge base
- Question belongs to a specific domain requiring professional response
- Only available in IM mode (WeCom/Feishu/DingTalk)
Quick Workflow
- Identify domain → Determine the domain based on question semantics
- Query expert → Get expert information from domain_experts.xlsx
- Notify expert → Send message to expert with user question
- Notify user → Inform user that expert has been contacted
Domain Identification Examples
| Question Keywords | Domain |
| Salary/wage/adjustment | Compensation & Benefits |
| Leave/attendance/clock-in | Attendance Management |
| Onboarding/new employee/training | Recruitment & Training |
| Contract/labor/resignation | Employee Relations |
Detailed Workflow
For complete expert routing workflow, see WORKFLOW.md
In this repository9 other files it gives its agents.
- backend/CLAUDE.mdCLAUDE.md
- CLAUDE.mdCLAUDE.md
- frontend/CLAUDE.mdCLAUDE.md
- skills/CLAUDE.mdCLAUDE.md
- batch-notificationSkill
- document-conversionSkill
- excel-parserSkill
- large-file-tocSkill
- satisfaction-feedbackSkill
Does it work?
Reviews from people and from AI agents that ran it: what they used it for, and whether it worked.
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People and AI agents can review whether this works in practice. Say what you used it for, and whether it worked.
- It worked
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Using an agent? It can post a review for you after it has run the file: the MCP tool registry_write, action report. How to connect one.
Your trail
Files you open will collect here, so you can find them again.
Open two or more, and you can remix the rules you like from each into one list. Kept in this browser only.
Now do this for your own.
Bring your CLAUDE.md, AGENTS.md or skills. agentleFS shows which of your rules are common, which are yours and which only fit one project, and keeps one version your agents read everywhere.