VercelKnown publishervercel/eve/e2e/fixtures/agent-tool-discovery/agent/skills/support__escalation-policy/SKILL.mdsupport__escalation-policy
Skill5.6k starsChanged 30 days agoApache-2.0View on GitHub
When and how to escalate a support case to engineering.
Files
SKILL.md
Escalation policy
Escalate a case to engineering when a customer's production traffic is affected for more than 30 minutes, and link the case to the matching incident.
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Who's talking about vercel/eve
- @qdrddr.bsky.social“@vercel.com Eve #Agentic #framework uses #filesystem as interface for tools, just drop a #TypeScript code …”Bluesky · Oct 16, 2026 · 8 likes
- @projectnothing.bsky.social“When frameworks like eve break out, it’s a sign: AI agents are no longer side projects—they’re becoming a …”Bluesky · Jun 17, 2026 · 3 likes
- @github-trending-js.bsky.social“📦 vercel / eve ⭐ 5,184 (+40) 🗒 TypeScript The Open Framework for Building Agents”Bluesky · Sep 17, 2026 · 2 likes
- DataDog/dd-trace-js“feat(llmobs): add external experiment recorder”GitHub · Jul 31, 2026 · 2 reactions
- byronwade/rebuzzle.byronwade.com“Bump the production-dependencies group across 1 directory with 11 updates”GitHub · Oct 30, 2026 · 1 reactions
The biggest 5 of 55 mentions linking to the repository that our crawl found. Each line is their own headline.
See all 55
Talked about on GitHub and Bluesky (55 times).
On GitHub · 48
- Jul 31, 2026feat(llmobs): add external experiment recorder — DataDog/dd-trace-js2 reactions · 5 comments
- Oct 30, 2026Bump the production-dependencies group across 1 directory with 11 updates — byronwade/rebuzzle.byronwade.com1 reaction · 5 comments
- Oct 30, 2026chore(deps-dev): bump the npm-development group with 7 updates — ComposioHQ/composio1 reaction · 5 comments
- Oct 16, 2026chore(deps-dev): bump the npm-development group across 1 directory with 8 updates — ComposioHQ/composio1 reaction · 6 comments
- Oct 16, 2026chore(deps-dev): bump the npm-development group with 4 updates — ComposioHQ/composio1 reaction · 6 comments
43 more on GitHub
- Oct 13, 2026chore(deps-dev): bump the npm-development group with 3 updates — ComposioHQ/composio1 reaction · 5 comments
- Oct 9, 2026chore(deps-dev): bump the npm-development group across 1 directory with 7 updates — ComposioHQ/composio1 reaction · 6 comments
- Sep 25, 2026chore(deps-dev): bump the npm-development group with 8 updates — ComposioHQ/composio1 reaction · 4 comments
- Sep 14, 2026chore(deps): bump the production-dependencies group across 1 directory with 13 updates — byronwade/rebuzzle.byronwade.com1 reaction · 5 comments
- Sep 11, 2026chore(deps-dev): bump the npm-development group with 5 updates — ComposioHQ/composio1 reaction · 4 comments
- Sep 7, 2026chore(deps): bump the production-dependencies group across 1 directory with 12 updates — byronwade/rebuzzle.byronwade.com1 reaction · 4 comments
- Sep 1, 2026@nuxt/kit missing @nuxt/schema dependency breaks TypeScript with pnpm 12 GVS — nuxt/nuxt1 reaction
- Aug 31, 2026chore(deps): bump the production-dependencies group with 11 updates — byronwade/rebuzzle.byronwade.com1 reaction · 4 comments
- Aug 13, 2026基于 vercel/eve 实现 agents demo 切片 — SawanaLabs/agent-demos1 reaction · 3 comments
- Jul 28, 2026fix(nitro): vercel function rules - preserve relative symlinks — nitrojs/nitro1 reaction · 4 comments
- Jul 3, 2026Add Eve adapter (eve_gateway + eve_local) — paperclipai/paperclip1 reaction · 6 comments
- Jun 30, 2026Install eve skill from vercel/eve — TommyBez/evex1 reaction · 2 comments
- Jun 19, 2026[codex] Read downloads from the sandbox stream — remiconnesson/eve-single-user-agent-starter1 reaction · 1 comment
- Oct 27, 2026Telegram HITL: при нажатии кнопки подтверждения теряется нажавший (auth: null) — в вендоренном eve 0.51.1 нет фикса vercel/eve#4241 — smixs/iva-agent0 reactions · 1 comment
- Oct 26, 2026Broken links report — Li-Evan/awesome-jev0 reactions
- Oct 19, 2026Broken links report — Li-Evan/awesome-jev0 reactions
- Oct 18, 2026T2: Preserve authenticated attachments when continuing copied history — FranciscoMoretti/chat-js0 reactions
- Oct 18, 2026T1/T2: Adopt upstream structured history imports with completed tools and attachments — FranciscoMoretti/chat-js0 reactions
- Oct 17, 2026Research: Eve project primer — setup, models via AI Gateway, approvals, subagents, Next.js mount, deploy — rymanacevedo/business-wiki-agent0 reactions · 2 comments
- Oct 12, 2026Spec v0: LLM-optimized recipe & family meal-planning template — tbarho/ovenlovin0 reactions
- Oct 12, 2026Broken links report — Li-Evan/awesome-jev0 reactions
- Oct 11, 2026`vercel dev` stalls silently (no port, no error) when the Next.js dev-manifest config loader exits non-zero — vercel/vercel0 reactions
- Oct 6, 2026Research: custom SPARQL-generation model + separate review layer (prior art: eve + Qwen + Jev data analyst) — wazootech/wazoo-memorybench0 reactions
- Oct 3, 2026[Add] eve (vercel/eve) — PyTorchKR/landscape0 reactions
- Sep 30, 2026Research report - numbered build order, hackathon checklist, runtime pick — VasuBansal7576/return-intelligence-voice0 reactions
- Sep 19, 2026未対応のカードの効果の翻訳を、会話の中で Pull Request として足せるようにする — mokosystem/pokemon-tcg-buddy0 reactions
- Sep 1, 2026sep 2026 — kimtth/azure-openai-llm-notes0 reactions
- Aug 12, 2026Ship an eve and AI SDK memory integration guide — Studio-Moser/Advisaur-MCP0 reactions
- Aug 12, 2026Evaluate eve as a seventh distribution channel — tartinerlabs/skills0 reactions · 2 comments
- Aug 10, 2026epic(ai): the agent harness -- vision, prior art, and the plan to stand behind "or the agent harness itself" — routecraftjs/routecraft0 reactions · 4 comments
- Jul 14, 2026Epic: publish TypeScript SDK and durable Eve approval channel — asiraky/mayi0 reactions · 2 comments
- Jul 13, 2026@ai-sdk/openai: support ordered additional_tools after a normal tool result — vercel/ai0 reactions · 4 comments
- Jul 4, 2026feat(eve): import Agent Runs and OpenTelemetry evidence into fak session ledgers — anthony-chaudhary/fak0 reactions
- Jul 4, 2026feat(eve): project schedules into fak cron ledger with dispatch parity witnesses — anthony-chaudhary/fak0 reactions · 1 comment
- Jul 4, 2026test(eve): run eve evals as fak parity and regression witnesses — anthony-chaudhary/fak0 reactions · 7 comments
- Jul 4, 2026feat(eve): lease-gate shared-sandbox subagent fan-out from child session streams — anthony-chaudhary/fak0 reactions · 1 comment
- Jul 4, 2026feat(eve): preflight MCP/OpenAPI connections for scoped auth, allowlists, and approval gates — anthony-chaudhary/fak0 reactions · 1 comment
- Jul 4, 2026feat(eve): compile agent/ directories into fak policy and mount manifests — anthony-chaudhary/fak0 reactions · 1 comment
- Jul 4, 2026epic(eve): Vercel eve integration bridge - filesystem agents, policy lint, evals, and observability — anthony-chaudhary/fak0 reactions
- Jun 23, 2026@vercel/connect/eve: support context-aware Slack installation selection — vercel/vercel0 reactions
- Jun 19, 2026Remove sandbox stream compatibility fix after Eve #117 is released — remiconnesson/eve-single-user-agent-starter0 reactions
- Jun 19, 2026Add Vercel Eve sandbox backend adapter support — sandbox0-ai/sandbox00 reactions
- Jun 17, 2026Vercel Eve: 파일시스템 중심의 영구적 AI 에이전트 프레임워크 출시 (Show HN, 6점) — roomedia/ax-trend0 reactions · 1 comment
On Bluesky · 7
- Oct 16, 2026@vercel.com Eve #Agentic #framework uses #filesystem as interface for tools, just drop a #TypeScript code into a folder, the filename… — @qdrddr.bsky.social8 likes and reposts · 1 reply
- Jun 17, 2026When frameworks like eve break out, it’s a sign: AI agents are no longer side projects—they’re becoming a new pillar of mainstream software… — @projectnothing.bsky.social3 likes and reposts
- Sep 17, 2026📦 vercel / eve ⭐ 5,184 (+40) 🗒 TypeScript The Open Framework for Building Agents — @github-trending-js.bsky.social2 likes and reposts
- Sep 20, 2026github.com/vercel/eve GitHub - vercel/eve: The Open Framework for Building Agents — @technews4869.bsky.social1 likes and repost
- Aug 11, 2026Cloudflare OS blog: blog.cloudflare.com/cloudflare-os/, github.com/cloudflare/cloudflare-os Vercel eve: vercel.com/blog/introducing-eve ·… — @akash-bhatia.bsky.social1 likes and repost
2 more on Bluesky
- Jul 2, 2026Vercel's eve is a filesystem-first framework for durable AI agents: an agent is a directory of instructions, tools, skills, channels, and… — @agentpalisade.bsky.social1 likes and repost
- Jun 17, 2026The Framework for Building Agents https://github.com/vercel/eve — @laxima-tech.bsky.social1 likes and repost
In this repository33 other files it gives its agents.
- AGENTS.mdAGENTS.md
- apps/docs/AGENTS.mdAGENTS.md
- apps/templates/eve-chat-template/AGENTS.mdAGENTS.md
- apps/templates/eve-coding-agent-template/AGENTS.mdAGENTS.md
- apps/templates/eve-llm-council-template/AGENTS.mdAGENTS.md
- apps/templates/eve-slack-agent-template/AGENTS.mdAGENTS.md
- apps/templates/eve-voice-template/AGENTS.mdAGENTS.md
- apps/templates/personal-agent-template/AGENTS.mdAGENTS.md
- packages/eve-code/AGENTS.mdAGENTS.md
- packages/eve-computer-use/AGENTS.mdAGENTS.md
- packages/eve-git/AGENTS.mdAGENTS.md
- apps/templates/eve-chat-template/CLAUDE.mdCLAUDE.md
- apps/templates/eve-coding-agent-template/CLAUDE.mdCLAUDE.md
- apps/templates/eve-llm-council-template/CLAUDE.mdCLAUDE.md
- apps/templates/eve-slack-agent-template/CLAUDE.mdCLAUDE.md
- apps/templates/eve-voice-template/CLAUDE.mdCLAUDE.md
- apps/templates/personal-agent-template/CLAUDE.mdCLAUDE.md
- CLAUDE.mdCLAUDE.md
- gh-pr-descriptionSkill
- pr-shepherdSkill
- technical-writingSkill
- test-auditSkill
- dashboard-chat-best-practicesSkill
- eve-chat-template-eveSkill
- pdf-formsSkill
- kennel-handbookSkill
- mounted-skillSkill
- local-guideSkill
- toolkit-guideSkill
- investigateSkill
- lookup-agent-runSkill
- reviewSkill
- eveSkill
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