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ridwankustantoridwankustanto/mandor/.claude/skills/pm-feedback/SKILL.md

pm-feedback

Skill2 starsChanged 40 days agoMITView on GitHub

Phase 7, Learn. Pull post-release signal from GitHub issues and other channels into the feedback table, then triage every item into a change request, a new story, a fix task, or wontfix with a reason. Use when the user says "/pm-feedback", "check the issues", "what are users saying", "triage feedback", or after a release.

1 other project uses a version of this.

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  • Other versions1 project uses a version of this.

    Word for word · 0

    None found.

    Edited · 0

    None found.

    Wrote their own version · 1

    1. konglong87/superPM★ 84same name

    How matches are found. Word for word: the exact same text. Edited: shares passages with this file (“99% same” means 99% of its five-word phrases also appear here; 10% or more counts). Their own version: similar meaning, or, weakest, the same name. We can’t tell which project had it first. Projects are counted among the 200 most-starred candidates, and mentions are links to the repository we found, up to 50 per site, so both counts are a floor.

  • In this repository12 other files it gives its agents.

The file

We split this skill into the rules it gives an agent

4 rules. About 0 are common, 2 are distinctive, and 2 are very specific to this project.

  • ≈0

    Common · estimate

    Many files like this have a rule of this kind.

  • ≈2

    Distinctive · estimate

    This author's own choices. Worth a look.

  • 2

    Very specific

    Tied to their project's names, files or tools. Probably skip.

  • Common
  • Distinctive
  • Very specific
  1. Very specific:

    Import each one. external_id is what keeps re-runs from duplicating:

    line 17
  2. Distinctive:

    Before importing, check what is already there:

    line 28
  3. Distinctive:

    Before closing triage, ask:

    line 57
  4. Very specific:

    Never close feedback silently and never let status=new accumulate.

    line 77

≈ “Common” is an estimate: at least 1 in 5 of the 350,495 skill files we read have a rule of the same kind, not the same words. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.

Keep what fits and drop the rest. Your version, ready for your agents.
Files
SKILL.md

/pm-feedback: close the loop back into the backlog

Shipping opens the next turn. Signal that stays in a GitHub tab is not signal.

1. Pull

gh issue list --state open --limit 100 \
  --json number,title,body,labels,createdAt,author

Import each one. external_id is what keeps re-runs from duplicating:

./pm add feedback source=github external_id=<number> kind=<bug|request|praise|confusion> \
  title="<title>" body="<first 500 chars>" status=new

Other channels are equally valid signal, and get the same treatment: source=telegram, source=support, source=user for something said directly, source=analytics for a metric that moved.

Before importing, check what is already there:

./pm q "SELECT external_id FROM feedback WHERE source='github'"

2. Triage, every item, no backlog of untriaged

Each item lands in exactly one of four places.

ReadAction
The product does not do what it promiseda fix task under the owning story
A new thing the product should doa new story under the right epic, via /pm-spec
The product should work differently than specified/pm-change, because the spec is what is wrong
Not for us, or not nowwontfix with a written reason
./pm set FB003 status=linked item=STORY002
./pm task title="fix: <thing>" parent=STORY002 type=fix
./pm set FB007 status=wontfix

The reason for a wontfix goes in the GitHub issue reply too, not just the database. Someone wrote that issue.

3. Look for the pattern, not just the items

Five issues about the same screen are not five bugs, they are one design problem. Before closing triage, ask:

  • Which epic or screen collects the most feedback
  • Which story is being contradicted by real usage
  • What did the risk register in /pm-discover predict, and did it land

A pattern becomes a change request, not five tasks.

4. Feed the next turn

Confirmed patterns become the next milestone's intent. Say this explicitly to the user with a form: here is what the signal says, here are two or three things we could do next, which one. Their call, informed by evidence rather than by whoever complained loudest.

./pm add milestone name="<next outcome>" goal="<what is true when this lands>" status=planned

Rule

Never close feedback silently and never let status=new accumulate. Run:

./pm q "SELECT count(*) AS untriaged FROM feedback WHERE status='new'"

./pm status surfaces that count, and a growing number there means the loop is broken.

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