NICE Actimize

What it is

NICE Actimize is the leading financial crime, risk, and compliance platform deployed across retail banks, broker-dealers, and wealth management firms. It encompasses the Suspicious Activity Monitoring (SAM) module for AML transaction monitoring and the Fraud suite for real-time behavioral fraud detection. Firms use it to triage alerts, document investigations, and manage SAR filing pipelines.

When to use this skill

• Retrieve open fraud or AML alerts from the alert queue, sorted by risk score or typology
• Pull transaction detail, device fingerprint, and behavioral analytics for a specific alert
• Update alert disposition (true positive, false positive, escalated) and log investigation notes
• Route SAR-eligible cases to the BSA Officer review queue
• Access customer risk profiles and peer group deviation scores for investigation context
• Pull aged alert and SLA compliance reports for operations management

Credentials

This skill authenticates using env vars declared in metadata above. Set them in ~/.openclaw/.env (see .env.example at the config root). Required variables:

• ACTIMIZE_BASE_URL - Base URL of the Actimize REST API (e.g. https://actimize.yourfirm.com/api)
• ACTIMIZE_API_KEY - Service account API key or OAuth2 client credential
• ACTIMIZE_CLIENT_ID - OAuth2 client ID (if using OAuth flow)
• ACTIMIZE_CLIENT_SECRET - OAuth2 client secret (if using OAuth flow)

Key operations

• GET /alerts — list alerts with filters for status, risk score, typology, date range, and analyst assignment
• GET /alerts/{alertId} — retrieve full alert detail including transaction data and contributing features
• PATCH /alerts/{alertId}/disposition — update disposition and add investigation notes
• POST /alerts/{alertId}/escalate — escalate alert to SAR review queue
• GET /cases/{caseId} — retrieve full case file with linked alerts and investigation history
• GET /customers/{customerId}/risk-profile — retrieve customer entity risk score and activity profile

Notes

• Actimize REST API availability depends on the deployment version (ActOne platform vs. legacy); confirm endpoint schema with your Actimize instance version
• All disposition updates are audit-logged and immutable; corrections require a supervisor override workflow
• SAR routing triggers downstream BSA workflow — test in the staging environment before enabling in production
• Access to PII fields (customer name, SSN) may require an elevated role separate from standard analyst access