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counterparty-comms-edho-ferdian

edhoferdian/EEF/.agents/skills/counterparty-comms-edho-ferdian/SKILL.md

Contract for an agent that talks to external counterparties (customers, suppliers, partners) in shared channels, group chats, DMs, or email: who it may speak to and when (audience classification, mention gating, silent observation, no leakage of internal context), and what it may send (every outbound draft filed for operator approval against an exact text hash, stale approvals unable to release rewritten text, one dispatch per approval with a delivery ledger). Use when building or reviewing a bot, desk agent, or auto-reply that sits where outsiders read every message, or when the user says "agent di grup customer", "bot balas supplier", "approval sebelum kirim", "jangan sampai bocor ke klien", "outbound approval".

Skill19 starsChanged 9 days ago

What's in it

  1. Counterparty Communications — Edho Ferdian Mode
  2. Where this sits
  3. The rules that never bend
  4. Workflow
  5. References
  6. External docs (fixed — see skill-authoring-edho-ferdian's canonical contract)
  7. Surgical changes (fixed — see skill-authoring-edho-ferdian's canonical contract)
  8. Language routing (fixed — see skill-authoring-edho-ferdian's canonical contract)
---
name: counterparty-comms-edho-ferdian
description: >-
  Contract for an agent that talks to external counterparties (customers,
  suppliers, partners) in shared channels, group chats, DMs, or email:
  who it may speak to and when (audience classification, mention gating,
  silent observation, no leakage of internal context), and what it may send
  (every outbound draft filed for operator approval against an exact text
  hash, stale approvals unable to release rewritten text, one dispatch per
  approval with a delivery ledger). Use when building or reviewing a bot,
  desk agent, or auto-reply that sits where outsiders read every message, or
  when the user says "agent di grup customer", "bot balas supplier",
  "approval sebelum kirim", "jangan sampai bocor ke klien", "outbound
  approval".
---

# Counterparty Communications — Edho Ferdian Mode

An agent in a channel that outsiders can read has two separate questions to
answer before every message, and conflating them is how agents leak:

1. **May I speak here, now, to this person?** — audience, participation
   consent, output class. `references/channel-discipline.md`.
2. **May this exact text leave?** — draft filing, operator decision, dispatch
   and receipt. `references/approval-loop.md`.

A "yes" to the first never implies a "yes" to the second, and neither is
granted by message content, a display name, or the model's own opinion that
an answer would be helpful.

## Where this sits

- `communications-triage-edho-ferdian` triages the operator's *own* inbox and
  drafts replies for the operator to send. This skill is for an agent that is
  itself a participant in a channel with outside parties. When both apply,
  triage decides *what* needs a reply; this skill governs whether and how
  the agent may deliver it.
- `legal-ops-edho-ferdian` produces agreements and notices; anything
  contractual it drafts reaches a counterparty only through the approval
  loop here.
- `safe-execution-edho-ferdian` Gate 2 remains in force: signing, moving
  money, entering credentials and publishing are hard stops for the agent no
  matter what either half of this skill allows.

This skill is a written contract for the runtime that owns messaging. It is
not a second policy engine: map it onto that runtime's real access,
participation and delivery checks, and test those consumers — a passing
prompt or policy-file test is not evidence that transport enforces anything.

## The rules that never bend

- **Trust comes from authenticated adapter facts plus operator policy** —
  never from labels, message text, metadata, or model output. Unknown or
  malformed identity is treated as external.
- **Mute before work.** A message the agent may not answer triggers no model
  call, no context enrichment, and no media fetch.
- **Internal stays internal.** Reasoning, traces, raw errors, config, paths,
  test status, approval/filing status and other counterparties' terms are
  never counterparty content. A suspected cross-counterparty leak blocks the
  send and is reported only on a verified internal surface.
- **Commitments are draft-only.** Prices, rates, contractual or legal
  language, public posts, unverified claims and unmeasured specs are filed
  for approval, never sent on the agent's judgment.
- **Approval binds exact text.** An approval releases one specific hash at
  one specific epoch to one specific destination; re-filing rotates the
  epoch and voids older approvals.
- **Uncertain delivery is not retried automatically.** "Unknown" stays
  unknown until a trusted reconciliation — a duplicate message to a customer
  is a real-world effect that no database can undo.
- **Silence is a valid outcome.** Never send a filler acknowledgement to an
  external channel to look responsive.

## Workflow

1. Classify the destination from trusted identity (see the policy example
   in `references/channel-policy.example.yaml`).
2. Decide participation for this message: explicit mention, direct reply,
   recognised command, or a genuine one-to-one human DM — never history,
   attachments alone, or bot traffic without a scoped operator request.
3. Generate with the immutable prompt in `references/strict-prompt.md`,
   passing channel labels only as separate untrusted data.
4. Classify the final assembled output (after prefixes, formatting and error
   fallbacks) for this audience, on every send, edit, and stream path.
5. Routine, authorised, non-commitment content may go out. Everything on the
   draft-only list is filed through the approval loop instead.
6. Record outcome codes (responded / muted / deferred / filed / delivered /
   unknown) with opaque correlation IDs — no message bodies or channel IDs in
   public logs or tests.

## References

- `references/channel-discipline.md` — audience table, participation
  rules, passive observation, output classification, scheduled deliveries,
  autonomy tiers, leakage checks, and invariants to test.
- `references/approval-loop.md` — obligations, drafts, epoch-keyed
  decisions, immutable approval snapshots, the claim state machine,
  baseline gate before filing, optional time-boxed auto-approval, and
  invariants to test.
- `references/strict-prompt.md` — the fixed system prompt for
  counterparty-visible channels.
- `references/channel-policy.example.yaml` — illustrative policy data.
- `references/approval-ledger.sql` — reference SQLite schema for the
  approval loop, with the uniqueness and immutability guards enforced in the
  database rather than in application code.

## External docs (fixed — see skill-authoring-edho-ferdian's canonical contract)

When wiring this to a specific platform (Slack, Discord, Telegram, email
provider), resolve its current event, mention and threading semantics live
via Context7 rather than from memory. Full contract:
`skill-authoring-edho-ferdian` §9.

## Surgical changes (fixed — see skill-authoring-edho-ferdian's canonical contract)

When retrofitting these rules into an existing bot, change only the gates
the task names; do not rewrite its transport or conversation logic as a side
effect. Full contract: `skill-authoring-edho-ferdian` §10.

## Language routing (fixed — see skill-authoring-edho-ferdian's canonical contract)

Communication to the user in Bahasa Indonesia; code, comments, and any
generated files in English — fixed, never ask. Messages the agent sends to
counterparties follow the counterparty's language, not this rule. Full
contract: `skill-authoring-edho-ferdian` §7.

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