Jerusalem Municipality Report (106)

Files a public-contact report ("פנייה ל-106") with the Jerusalem Municipality via the official online form. The form uses reCAPTCHA, so this skill uses a visible Playwright browser and hands the reCAPTCHA to the user — it does not try to solve it.

Form URL

https://www.jerusalem.muni.il/he/contactus/106/

Form fields (as of 2026-04-23)

All labels are in Hebrew; the skill may fill Hebrew or English values (Hebrew preferred for addresses).

פרטי הפונה — Applicant details

פרטי יצירת קשר — Contact details

כתובת האירוע — Event address

תיאור הפנייה — Report description

Submit

Button label: שליחה (Send), with sendIco.png icon.

Success indicator

On success the page shows: תודה רבה על פנייתך. פנייתך הועברה בהצלחה לעיריית ירושלים בתאריך DD.MM.YYYY. A reference number is emailed / SMSed later.

Procedure

1. Gather inputs from the user

Ask for any missing mandatory fields. Offer sensible defaults: city defaults to ירושלים, ID type defaults to תעודת זהות. Confirm the report body in the user's preferred language (Hebrew or English — the form accepts either, Hebrew gets faster triage).

Required before proceeding: first name, last name, ID type + number, phone, email, report body. Optional: additional phone, street, house number, attachments (list absolute paths).

2. Open the form via Playwright

Use the Playwright MCP tools from the plugin_playwright server. Do not use a headless browser — the user must see and solve the reCAPTCHA.

Exact tool names and validated call signatures (v1.0.0 of the official Playwright MCP):

Note: ref tokens come from the current browser_snapshot output. They are not stable across navigations — always re-snapshot before a new batch of interactions. element is a human-readable description used for the permission prompt; it must be supplied whenever ref is (except for browser_click where only ref is required).

Procedure:

1. Navigate. Call browser_navigate with url: "https://www.jerusalem.muni.il/he/contactus/106/".
2. Snapshot. Call browser_snapshot (no args). Parse the returned accessibility tree to find refs for each form field by matching Hebrew labels (שם פרטי, שם משפחה, אמצעי זיהוי, מספר זיהוי, מספר טלפון, מספר טלפון נוסף, דואר אלקטרוני, יישוב, רחוב, מספר בית, תוכן הפנייה, שליחה).
3. Fill in one batch. Call browser_fill_form with a fields array like:

   {
     "fields": [
       {"name": "First name",     "type": "textbox",  "ref": "<ref>", "value": "Daniel"},
       {"name": "Last name",      "type": "textbox",  "ref": "<ref>", "value": "Rosehill"},
       {"name": "ID type",        "type": "combobox", "ref": "<ref>", "value": "תעודת זהות"},
       {"name": "ID number",      "type": "textbox",  "ref": "<ref>", "value": "<id>"},
       {"name": "Phone",          "type": "textbox",  "ref": "<ref>", "value": "<phone>"},
       {"name": "Email",          "type": "textbox",  "ref": "<ref>", "value": "<email>"},
       {"name": "City",           "type": "textbox",  "ref": "<ref>", "value": "ירושלים"},
       {"name": "Street",         "type": "textbox",  "ref": "<ref>", "value": "<street>"},
       {"name": "House number",   "type": "textbox",  "ref": "<ref>", "value": "<num>"},
       {"name": "Report body",    "type": "textbox",  "ref": "<ref>", "value": "<body>"}
     ]
   }

   If browser_fill_form fails for the ID-type combobox (the form uses a custom widget, not a native <select>), fall back to browser_click on it, re-snapshot, then browser_click the תעודת זהות option. Attempt browser_select_option with values: ["תעודת זהות"] only if the snapshot shows a native combobox role.
4. Attachments (optional). If the user provided file paths, call browser_click on the צירוף קובץ button to open the file chooser, then browser_file_upload with paths: ["/abs/path1", "/abs/path2", ...] (max 3 files; accepted types: png doc pdf tif jpg gif; each ≤ 5 MB). Validate sizes and extensions before calling.
5. Verify. Call browser_snapshot again and confirm every required field is populated.

3. Hand the reCAPTCHA to the user

Before clicking submit, say in chat:

The form is filled. Please solve the reCAPTCHA in the browser window, then reply "continue" and I'll submit.

Wait for the user's reply. Do not click the reCAPTCHA checkbox or iframe yourself (browser_iframe_click is explicitly forbidden here) — Google penalises automated interaction and the submission will be rejected.

4. Submit

Once the user confirms:

1. browser_click with ref: "<ref-of-שליחה>" (and element: "Send button (שליחה)" for the permission prompt).
2. browser_wait_for with text: "תודה רבה על פנייתך" — the success banner. Fall back to text: "הועברה בהצלחה" if the first times out.
3. browser_take_screenshot with type: "png", fullPage: true, and filename: "jerusalem-106-confirmation-YYYY-MM-DD.png" (use today's date). Save under the current working directory, or ~/Documents/ if not in a project.
4. Report: success, the confirmation date shown on screen, and that the reference number will arrive by email/SMS.

5. If submission fails

• reCAPTCHA rejected → ask the user to re-solve and click Submit again.
• Field validation error (red text next to a field) → re-read the snapshot, identify the error, correct, resubmit.
• Server error → capture a screenshot, report the error text verbatim, and let the user decide whether to retry or file via phone (106 from any Israeli phone).

Guardrails

• Do not fabricate personal details. Every field must come from the user directly — never guess an ID number, phone, or email.
• Do not attempt to bypass the reCAPTCHA. Always hand it to the user.
• Respect Hebrew/RTL. When typing Hebrew values, paste them whole rather than character-by-character; browser_type handles this correctly.
• One submission per invocation. Do not loop or auto-file multiple reports.
• Re-verify the form structure each run. Municipal forms change without notice. Always re-read the snapshot rather than relying on cached selectors.

Out of scope

• Payments, permits, parking-ticket appeals, building-permit submissions — these are separate online services on the Jerusalem Municipality portal, not the 106 form.
• Status lookups — use https://www.jerusalem.muni.il/he/contactus/checkinquiry/ (separate skill candidate).