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NinjaSln-labsNinjaSln-labs/agent-skills/customer-journey-map/SKILL.md

customer-journey-map

Skill1 starsChanged 41 days agoNo licenceView on GitHub

Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.

19 other projects use a version of this, 4 of them edited.

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Used with

Projects with it also use brainstorm-okrs, outcome-roadmap and 10 more.

Other files people use alongside this one.

Files found in the same public projects as a version of this one, more often than they turn up anywhere else. Each project counts once, large collections count for less, and this file's own repository is left out.
  • skytiger6724Skill

    brainstorm-okrs

    Brainstorm team-level OKRs aligned with company objectives — qualitative objectives with measurable key results. Use when setting quarterly OKRs, aligning team goals with company strategy, drafting objectives, or learning how to write effective OKRs.

    Also in 5 projects that use this

  • skytiger6724Skill

    outcome-roadmap

    Transform an output-focused roadmap into an outcome-focused one that communicates strategic intent. Rewrites initiatives as outcome statements reflecting user and business impacts. Use when shifting to outcome roadmaps, making a roadmap more strategic, or rewriting feature lists as outcomes.

    Also in 5 projects that use this

  • miovragSkill

    strategy-red-team

    Red-team a PRD, roadmap, or strategy by attacking its load-bearing assumptions before reality does. Steelmans then attacks each claim, ranks failure modes by impact × likelihood × cheapness-to-test, and returns the cheapest test and kill criteria for each. Use when stress-testing a plan, pressure-testing a strategy, challenging assumptions, or preparing a doc for executive review.

    Also in 4 projects that use this

  • 45ckSkill

    porters-five-forces

    Also in 6 projects that use this

  • About-IntelligenceSkill

    value-proposition

    Design a detailed value proposition using a 6-part JTBD template — Who, Why, What before, How, What after, Alternatives.

    Also in 6 projects that use this

  • launchapp-devSkill

    interview-script

    Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.

    Also in 5 projects that use this

  • +6 more from skytiger6724

The file

Show its rules and text

We split this skill into the rules it gives an agent

19 rules. 0 are common, 17 are distinctive, and 2 are very specific to this project.

  • 0

    Common

    Most of the 18 edited versions we read keep these.

  • 17

    Distinctive

    This author's own choices. Worth a look.

  • 2

    Very specific

    Tied to their project's names, files or tools. Probably skip.

No licence file, so all rights are reserved — read it at the source. We count its rules but don't quote them. Read them on GitHub.

“Common” is measured: kept by at least 6 in 10 of the 18 edited versions of this file we could read. “Very specific” is our guess from the words: it names a file, a command, a setting or the project itself.

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